Complaint Management System for EV charging

Point your camera at the QR code on the charging station

How to File a Complaint

1

Find Your Charger ID Or QR Code

Locate the QR code or Charger ID (CPID) on the EV charger.

2

Enter Charger Information

Either scan the QR code using our scanner or manually type the Charger ID in the form.

Scan QR Code
OR
Enter Charger ID
3

Select Issue Type and Specific Issue

Choose the main category of your issue and then select the specific problem you're experiencing.

4

Describe the Issue

Provide details about the problem you're experiencing to help us resolve it faster.

5

Submit and Track

Submit your complaint and save the tracking ID. You can use your phone number to check the status later.